COVID-19 Pandemic has completely altered every aspect of work and personal life. The current study attempts to shed light on the role the education sector in the new normal. The study outlines how the recent pandemic affected academia in general and higher education sector in particular. The research highlights the new approaches and practices introduced in the sector and how they reshaped the face of the conventional education system. The paper also underlines how educational institutions worked to focus on technology and developments in their assessment. Towards the end, the paper offers critical insight to decision-makers in the education sector, particularly in the higher education sector, as a way forward to sustain any such Pandemics in the future. Overall, the paper is a fine piece of critical work to help guide academic authorities in managing the new normal and understanding how to ensure such pandemics do not affect the higher education sector in the future.