Expanding the Technology Acceptance Model (TAM) to investigate e-learning usage behavior during the COVID-19 pandemic: Islamic Higher Education Institution (IHEI) context
This study extends the Technology Acceptance Model (TAM) to explore the factors that determine the use of e-learning among Islamic higher education institutions (IHEI) students during the Corona Virus Disease 2019 (COVID-19) pandemic. A survey of 100 students in one of the major Islamic higher education institutions in Indonesia was conducted to examine external factors i.e., personal habit and facilitating conditions which are implemented in the conceptual framework of this research. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to measure and assess the proposed model. The research findings show that: (1) The expanded TAM-based research model has succeeded in explaining the determinants considered by IHEI students in using e-learning during the pandemic; (2) it is found that there is a significant relationship between personal habit andperceived usefulness and ease of use; facilitating conditions for the perceived ease of use; perceived ease of use on perceived usefulness; perceived usefulness of intention to use and intention to use of actual usage of e-learning. While the facilitating condition does not show a significant effect on perceived usefulness, as well as perceived ease of use on intention use; and (3) the implications for academic, managerial and further research agendas are also discussed.