Versita

Cross cultural adjustment of female expatriates in the tourism and hospitality sector.

Aminath Jaya Abdul Hakeem ,Jugindar Singh ,Katar Singh ,Devinder Kaur ,Benjamin Chan ,Yin Fah
Keywords: Cross-Cultural Adjustment; Expatriates; Cultural Intelligence; Emotional Intelligence; Spiritual Intelligence ,

Abstract

Due to globalisation, the role of expatriates has become more critical. However, there is a dearth of studies on the combined effect of emotional intelligence, cultural intelligence, and spiritual intelligence on the cultural adjustment of female expatriates. This study examined the effect of emotional intelligence, cultural intelligence, and spiritual intelligence on the cultural adjustment of female expatriates in a developing country. This was a quantitative study, and the target population were female expatriates in the Maldives. By using a survey method, primary data was collected from 151 respondents. The results revealed that cultural and spiritual intelligence positively and significantly affected expatriates' cross-cultural adjustment. Cultural intelligence had the strongest effect on the cross-cultural adjustment of expatriates. Surprisingly, emotional intelligence did not significantly affect the cross-cultural adjustment of expatriates. The results of the study filled the gap that was identified. In addition to the theoretical contribution, this study contributed towards a better understanding of the successful expatriation of female expatriates by human resource managers. To the researcher's knowledge, this was the first study that examined the combined effect of emotional intelligence, cultural intelligence, and spiritual intelligence on the cultural adjustment of female expatriates in a developing country.