Administrative reform is implemented on many contents: Institutional reform, organizational reform of the administrative apparatus, building and improving the quality of cadres and civil servants, public finance reform and administrative modernization, in which administrative procedure reform, handling administrative procedures according to the one-stop-shop mechanism, the one[1]stop-shop mechanism is an important step and was set out at the very beginning of the administrative reform process. In the process of construction and development of Ho Chi Minh City (Vietnam), administrative reform is considered as one of the important solutions to achieve socio-economic development goals.