Expanding the Technology Acceptance Model (TAM) to investigate e-learning usage behavior during the COVID-19 pandemic: Islamic Higher Education Institution (IHEI) context

10.2478/bjlp-2022-00120

Abstract

This study extends the Technology Acceptance Model (TAM) to explore the factors
that determine the use of e-learning among Islamic higher education institutions (IHEI)
students during the Corona Virus Disease 2019 (COVID-19) pandemic. A survey of 100
students in one of the major Islamic higher education institutions in Indonesia was conducted
to examine external factors i.e., personal habit and facilitating conditions which are
implemented in the conceptual framework of this research. Partial Least Squares Structural
Equation Modeling (PLS-SEM) was used to measure and assess the proposed model. The
research findings show that: (1) The expanded TAM-based research model has succeeded
in explaining the determinants considered by IHEI students in using e-learning during the
pandemic; (2) it is found that there is a significant relationship between personal habit andperceived usefulness and ease of use; facilitating conditions for the perceived ease of use;
perceived ease of use on perceived usefulness; perceived usefulness of intention to use and
intention to use of actual usage of e-learning. While the facilitating condition does not show
a significant effect on perceived usefulness, as well as perceived ease of use on intention
use; and (3) the implications for academic, managerial and further research agendas are
also discussed.