School Management as an Effort to Improve Academic Service Quality at Bandung Regency Vocational High School
10.2478/bjlp-2023-00000250
Keywords:
academic, school management, quality of serviceAbstract
Everything connected to the management of the educational process in order to achieve the established short-term, medium-term, and long-term objectives can be interpreted as school management. This study aims to determine the role of school management in enhancing educational quality, specifically: 1) to ascertain the strategies and obstacles that have an impact on the enhancement of academic service quality at Vocational High School (SMK) Bandung Regency; and 2) to ascertain the school management factors that have an impact on this enhancement. This examination utilizes a subjective methodology with a graphic strategy and is remembered for the sort of writing survey research. The principals and teachers of the SMK Bandung district served as the study's subjects. His investigation yielded the following findings: 1) The execution of school programs is a system applied to accomplish worked on nature of training, including: program socialization, SWOT analysis, solving problems, enhancing quality, and monitoring and evaluating the implementation of school programs are all included. Low support for school management is caused by obstacles in the planning of school programs, such as a lack of community participation and financial difficulties. 2) School The executives factors that influence the Quality Improvement of Scholarly Administrations in SMK Bandung Regime, specifically School Scholastic Administrations and the authority of the head.