Development Of Bureaucratic Reform in Regional Government of East Java Province Indonesia

10.2478/bjlp-2022-007078

Abstract

This study aims to analyze and describe the results of the development in the field of bureaucratic reform in the Local Government of East Java Province in Indonesia. Bureaucratic reform is an attempt to make basic changes in the bureaucratic system so that the attitudes and behavior of bureaucrats can achieve bureaucratic effectiveness and national development goals. Reform refers to the desired effort (intended change), within a clear and directed framework, therefore the requirements for successful reform are the existence of a road map, towards a condition, status, and goals that have been set from the start along with indicators of success. his. This study uses a descriptive qualitative method, the research location is in the Local Government of East Java Province. The results of the study show that the main performance indicator of the objectives of the government sector is good governance through bureaucratic reform a performance indicator, namely the Bureaucratic Reform Index (BRI) Based on the results of the performance evaluation of the implementation of regional development shows that; 1) The field of bureaucratic reform is still not optimal; 2) the utilization of  ICT (technology, information, and communication) is optimal; 3) accountable governance based on indicators of GAPAS (Government Agencies Performance Accountability System) scores and integrity index is still not optimal; 4) the opinion scores of  ABI (Audit Board of the Republic of Indonesia)  and GAPAS are good; 5) community satisfaction with government services, based on the performance indicators of CSI (community satisfaction index) and development index professional SCA (state civil apparatus) development index is still not optimal; 6) fiscal independence, based on performance indicators and percentage of total revenue is still not optimal. 7) ICT utilization with SPBE (electronic-based government system) indicators is optimal.