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Implementation of Delone and Mclean Model in Public Sector Institutions in Indonesia

Budi Anshari Nasution ,Erlina ,Priharin Lumbanraja ,Iskandar Muda
Keywords: Information system, organizational support, user satisfaction, intention to use ,

Abstract

The purpose of this study was to examine the dimensions of the Delone and Clean
Model in Public Sector Institutions in Indonesia. The population in this study were the parties
managing the regional financial information system totaling 612 people. The sampling
technique uses saturated samples. The data analysis of this investigation used Smart PLS
applications. The result showed that organizational support effect on user satisfaction with
the l Public Sector Institutions in Indonesia. The result of this research showed that the
organizational support benefits, user behavior has a result on user gratification with the
Public Sector Institutions in Indonesia.